Role Overview: Sarwa is looking Jobs in Lebanon  |  فرص عمل في لبنان

Role Overview:
Sarwa is looking for a detail-oriented and efficient Operations Associate to join our team. In this role, you’ll play a crucial part in keeping our daily operations running smoothly. The ideal candidate is someone who thrives in a structured environment, is comfortable with routine tasks, and takes pride in delivering consistent, high-quality results. This role offers the opportunity to make a real impact through your attention to detail, focus on efficiency, and commitment to continuous improvement.

Responsibilities will include, but are not limited to:
* Cash Flow Settlements: Process and manage daily funding activities, including client deposits and withdrawals, ensuring accuracy and timeliness in every transaction.
* Client Onboarding: Open new client accounts efficiently and in compliance with regulatory requirements, while addressing any issues or roadblocks as they arise.
* Process Optimization: Identify opportunities to streamline existing workflows, reduce errors, and improve efficiency, contributing to the overall success of the operations team.
* Client Support: Respond to client inquiries, empathize with their challenges, and resolve issues with simple, effective solutions.
* Cross-Functional Collaboration: Work closely with teams across the organization, including Customer Excellence, Tech, and Advisory, to support operational improvements and enhance service delivery.
* Compliance Adherence: Ensure all tasks are completed in line with regulatory and compliance standards, maintaining a high level of accuracy and integrity.

Qualifications:
* Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field.
* Previous experience in operations, preferably in a fast-paced environment.
* Exceptional attention to detail and accuracy in managing transactions and documentation.
* Strong problem-solving abilities with a focus on providing effective solutions to client inquiries and operational challenges.
* Excellent communication skills, with the ability to collaborate effectively across teams and a customer-oriented approach.

This role is ideal for someone who enjoys working with clear processes, focuses on getting things done right, and is always looking for ways to improve efficiency in their day-to-day work. If you’re someone who takes pride in delivering consistent results and is ready to contribute to the growth of a fast-paced operations team, we’d love to hear from you.

To apply, please take a few minutes to fill out the form using the link provided here: https://forms.gle/QVNv99essuSfVkRz7