HR Officer Jobs in United Kingdom  |  فرص عمل في england

Reed - London



We are seeking an organised and detail-focused HR Officer to provide high-quality employee services support across a busy HR function. This HR Officer position will act as a key first point of contact for HR queries, supporting managers and employees with processes, systems, policies and day-to-day administration. It is an excellent opportunity for an experienced HR Officer who enjoys working in a fast-paced, service-led environment.









Pay Rate: £22.07 per hour via PAYE or £28.78 per hour via Umbrella

Location: Guildhall

Hybrid Working: 3 days per week in the office. Please Note: During the training period, attendance in the office will be required 5 days per week.

Contract End Date: 31 March 2027, with the possibility of extension

Hours: Full-time









Day-to-day of the role





Manage incoming HR queries through the ticketing portal, email and telephone helpline, responding efficiently and directing cases to the appropriate colleagues where needed.

Provide accurate first-line advice to managers and employees on HR policies, procedures and routine employee relations matters.

Process HR administration for starters, leavers, contractual changes, pay amendments, additional payments and employee records updates.

Support payroll-related activity by ensuring all pay information is accurate, completed on time and submitted within agreed deadlines.

Assist with family leave administration, including maternity, adoption, paternity and other leave processes, while advising staff and managers on entitlements and procedures.

Support recruitment administration, onboarding, inductions, mandatory training and probation processes for permanent, temporary and casual staff.

Produce routine reports from HR systems and meet regularly with stakeholders to review workloads, trends and upcoming priorities.

Maintain appraisal and performance documentation, monitor deadlines and follow up on outstanding actions or missing paperwork.

Contribute to continuous improvement across employee services by reviewing processes, maintaining accurate records and providing cover across the team when required.









Required Skills & Qualifications





Educated to GCSE level or equivalent, with a CIPD qualification or equivalent practical HR knowledge preferred.

Previous experience in an HR service desk, HR administration or wider HR support role.

Strong working knowledge of Microsoft Office, including Word, Excel and Outlook.

Experience using HR systems such as iTrent, SAP or similar platforms.

Excellent attention to detail, with the ability to manage a busy workload and maintain accuracy under pressure.

Confident handling sensitive and confidential information with professionalism and discretion.

Strong interpersonal and communication skills, with the ability to work effectively with staff at all levels.

Proactive approach to resolving issues, responding to enquiries and improving processes.

Customer-focused mindset, with a polite, respectful and responsive approach across all forms of communication.









Are you an experienced HR professional with strong administrative skills and a customer-focused approach? If so, please apply today and become part of a busy HR team supporting managers and employees across a wide range of HR processes.